Return & Refund Policy

At Thalora, we strive to provide you with the best quality products and a smooth shopping experience. However, if you are not completely satisfied with your purchase, please review our return and refund guidelines below:

1. Return Eligibility

  • Products must be returned within 7 days from the date of delivery.
  • Items should be unused, in original packaging, and in resalable condition.

2. Refund Process

  • Refunds (complete or partial) will be processed after inspection of the returned product.
  • The final decision on refund eligibility will depend on the condition of the returned item.

3. Refund Timeline

  • Once approved, refunds will be initiated and may take 7–15 business working days to reflect in your original payment method.

4. Discounts & Offers

  • Discounts, promotional offers, and coupon values are non-refundable and will not be included in the refund amount.

Need Help?

For any queries or assistance, feel free to reach out to us:

📧 Email: info@thaloraa.com
📞 Phone & WhatsApp: +91 8863838333 | +91 9771438208